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This is actually the first one in a series specifically designed for general contractors for taking some of the problems out from understanding your customer’s construction qa qc plan demands.

It is furthermore intended to help you to come up with a quality plan to fulfill your customer’s quality assurance and quality control plan demands.

Listed below are some steps to adhere to
1. Identify all the quality criteria within your contract
There is generally a quality assurance specifications section in your contract agreement. That is mostly where most of your quality prerequisites will be.

Also check out other sections for “submittals” and “quality assurance” subheadings where your customer might list out a few additional requirements. These requirements could be a combination of client-specific, project-specific, and industry standard criteria.

2. Know which construction industry quality standards you have to handle

You can find a couple of typically employed construction sector standards for quality:

• FTA Quality Assurance and Quality Control Guidelines – utilized for most city and state transportation projects

• USACE/NAVFAC/AFCESA/NASA Quality Control Requirements – utilized for government and military construction projects

You will be able to download a copy of the FTA and USACE quality standards from our site by clicking on the links above.
These two construction sector quality standards actually are variations of ISO9000 quality standards.

3. Come up with an action points list of your specifications

Considering that the majority of contract requirements are in paragraph or narrative form, it will be helpful to break the requirements down to an actionable list. Tip: Just look for the action verbs.

Below, I’ve outlined action items by their action verb in the FTA industry standard – Element 1: Management Responsibility

“… Management should designate a representative who shall have defined authority and responsibility for making certain that the quality policy is implemented and maintained. Management should also identify those persons responsible for the quality assurance function and should define in writing the responsibility, authority, and interrelation of those persons.”

4. Develop a Cross-Reference Checklist or Table for each Specification

Next, cross-reference the portion of your quality plan that meet your contract specifications with the requirements you’ve identified.

This will help you keep all your contract requirements straight and also make certain you address each one of these in your quality plan submittal.

About the Author: Ed Caldeira writes quality control plans for general contractors, subcontractors and engineering companies. He specializes in concrete quality control plans.